Dear otrs.typo3.org User,
The support for OTRS community edition was suddenly discontinued by the
company behind (OTRS AG, for details, see ). We looked for
alternatives and choose to test a migration to OTOBO (see ).
This test installation is up and running at https://otrs.typo3.dev/ with
migrated data from our current installation as of today (technical
details in ).
While i use OTRS almost everyday by myself, i cannot really assess
whether all used functions do still work and all data was migrated as
everyone would expect. You have been identified as key user of our
current ticket system and i’d like to ask for your feedback therefore.
Please take a few minutes, check the migrated installation at
https://otrs.typo3.dev/ and let me know your thoughts. If possible, i’d
like to finish the final migration next week, or probably the week after.
If you have any questions, please contact me here or in Slack.
Have a good day and thank you in advance,